Harbor Lite Lodge Privacy Policy

1. Overview

At Harbor Lite Lodge, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you stay with us, visit our website, or engage with our services — including text messaging.

2. Information We Collect

We may collect the following types of personal data:

Name
Email address
Phone number
Payment details
Reservation and stay information
Guest preferences
IP address and browser/device information when visiting our website

3. How We Use Your Information

We use your information to:

Complete and manage your hotel reservation
Provide essential updates (check-in instructions, confirmation messages, etc.)
Send promotional offers or special event notices (if you opt in)
Enhance your guest experience
Meet regulatory and legal obligations

4. Text Messaging (SMS) Communications

By making a reservation at Harbor Lite Lodge, you agree to receive text messages at the phone number you provided. These may include:

Reservation confirmations
Check-in and check-out instructions
Property updates or service alerts
Special offers and promotions (with opt-in)

Message frequency may vary. Reply “STOP” to unsubscribe or “HELP” for assistance. Standard messaging rates may apply. Your mobile information will never be shared or sold.

5. Sharing Your Information

We do not sell your personal data. Your information is only shared with trusted partners and service providers as needed to provide you with quality service, and always in accordance with applicable privacy laws.

6. Cookies and Website Analytics

Our website may use cookies and third-party tools to monitor usage patterns and improve functionality. You can adjust cookie settings in your browser at any time.

7. Data Security

We use appropriate technical and organizational safeguards to protect your personal data against loss, misuse, or unauthorized access.

8. Your Privacy Rights

You have the right to:

Request access to your personal information
Update or correct inaccurate data
Opt out of marketing or SMS communications
Request data deletion (where applicable)

Please contact us at reservations@harborlitelodge.com or call (707) 964-0221 to make a request.

9. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices. The current version will always be posted on our website with the most recent effective date listed at the top.

10. Contact Us

Harbor Lite Lodge
120 N Harbor Dr
Fort Bragg, CA 95437
Phone: (707) 964-0221
Email: reservations@harborlitelodge.com